Website Terms of Service - tryfetch

Website Terms and Conditions

TAKE NOTE THAT THESE WEBSITE TERMS AND CONDITIONS CONTAIN PROVISIONS THAT DISCLAIM, LIMIT AND EXCLUDE THE LIABILITY OF tryfetch TO YOU AND THAT INDEMNIFY tryfetch AGAINST CLAIMS AND DAMAGES THAT IT MAY SUFFER AS A RESULT OF YOUR CONDUCT.  PLEASE READ THESE WEBSITE TERMS AND CONDITIONS CAREFULLY BEFORE PROCEEDING TO USE OUR WEBSITE FURTHER.

1. INTRODUCTION

tryfetch is provider of innovative software products and services that enhance the way financial institutions and innovators design, develop and deploy new services. These Website Terms and Conditions of use pertain to all tryfetch websites, including the site hosted at tryfetch.me.

These Website Terms and Conditions (“the Terms and Conditions”) govern your general use of tryfetch websites (“our Website”). These Terms and Conditions should be read in conjunction with our Privacy Policy and, for any persons entering into transactions with us, our specific terms and conditions applicable to those transactions, including our Merchant and End-User terms and conditions.

By accessing and using our Website, you agree to be bound by the Terms and Conditions set out in this legal notice. If you do not wish to be bound by these Terms and Conditions, then you may not access, display, use, download, and/or otherwise copy or distribute any content obtained from our Website. You may not use our Website if you are not of a legal age to form a binding agreement with tryfetch. The general terms pertaining to visiting our Website in these Terms and Conditions of use become effective when you access our Website for the first time. To the extent that any terms pertain to your interaction with our Website, such as where you make use of any user forums on our Website, or upload, download or share any information via our Website, such terms are effective and shall bind you from the point of such interaction.  The current version of these Terms and Conditions will govern our respective rights and obligations each time you access this site.

The tryfetch Website is intended to provide you with information about the services we offer and to offer such products or services as we, in our discretion, may elect to make available via our Website.

PLEASE NOTE THAT THE tryfetch WEBSITE IS NOT INTENDED TO PROVIDE FINANCIAL OR OTHER ADVICE.  Nothing on this Website shall be construed as a solicitation or offer, or recommendation to engage in any transaction or to provide financial advice. It is your responsibility to use any information that may be obtained through our Website appropriately and responsibly given your individual circumstances.   Reliance on any information gained from the tryfetch Website is placed entirely at your own risk.

2. DEFINITIONS

In these Terms and Conditions, unless it is clear from the context that another meaning should be attached to a word, the following words and expressions shall bear the following meanings:

  1. “tryfetch” shall mean tryfetch Technologies, a private company registered and incorporated in terms of the laws of the Republic of South Africa with registration number 2003/001353/07.
  2. “Content” shall mean all content published on our Website, including information about us, the various products or services we offer, the clients we have serviced and various resources and shall include, but not be limited to, all information, data, images, sound clips and logo’s on our Website, as well as any other intellectual property (whether registered or unregistered) that is the property of tryfetch, its affiliates or subsidiaries, any of its clients or partners, or any other third party.
  3. “Effective date” means the date on which you first access and interact with our Website.  By accessing and using our Website, you are deemed to have read and accepted these Terms and Conditions of use.
  4. “Personal information” shall mean any information that we have about you and that identifies or relates specifically to you as an individual.
  5. “User” shall mean you, the person who accesses our Website.  In the appropriate context, “you” or “your” shall bear the same meaning when referred to in the first person.

3. INTERPRETATION

These Terms and Conditions are legally binding on both you and tryfetch, and constitute a binding agreement between you and tryfetch.

In this document: a reference to any male shall include the female and vice versa; a reference to the singular shall include the plural and vice versa; a reference to a natural person shall include a corporate person or juristic entity (such as a company, or a trust) and vice versa; the provisions contained in the Introduction, Definitions and this clause on Interpretation shall, unless the context indicates a contrary intention, comprise substantive provisions conferring reciprocal rights and obligations on you and tryfetch.

These Terms and Conditions shall be construed and interpreted according to the laws of the Republic of South Africa save that the rule whereby an agreement may be interpreted against the person who was responsible for the drafting thereof, or for whose benefit a clause was written, shall not be applicable to these Terms and Conditions.

4. DURATION

These Terms and conditions shall be effective from the Effective Date and shall endure for a continuous period until the User’s use of our Website is permanently discontinued or suspended or cancelled, save for the rights and obligations which by their nature are intended to survive termination of access to our Website.

5. PRIVACY

tryfetch receives Personal Information from Users who access our Website. tryfetch makes every effort to protect personal information received by it, and in this regard, tryfetch’ Privacy Policy applies.  Please read our Privacy Policy, provided in full on our Website at [insert hyperlink]. You will be able to access the majority of our Website without having to register any specific details with us. To the extent that you do register any of your personal details on this website, you consent to tryfetch, its affiliates (being entities that control, are controlled by or are under common control with tryfetch) and agents using your details to contact you for purposes of marketing to you, contacting you in connection with any applications you may make for information about our products, internal analysis of our Website performance and statistical reporting.

6. UPDATES TO THESE TERMS AND CONDITIONS AND THE PRIVACY POLICY

tryfetch reserves the right to update, amend, change and/or modify these Terms and Conditions and/or the Privacy Policy from time to time. Changes to these Terms and Conditions and/or to the Privacy Policy will become effective immediately upon such changes being posted to our Website.  By accessing our Website, you are bound to the version of the Terms and Conditions and the Privacy Policy published at the time of any visit to our Website. The User’s continued use of our Website following the posting of updates, amendments, changes and/or modifications will be considered notice of the User’s acceptance to abide by and be bound by the updated and current version of these Terms and Conditions and the Privacy Policy.

tryfetch is also entitled to make any changes to the Content of our Website, and to service offerings, client listings and/or any other information offered through our Website at any time and without notice.

A certificate signed by the administrator responsible for maintaining our Website will be face value (or “prima facie”) proof of the date of publication and Content of the current version of these Terms and Conditions and the Privacy Policy and/or all previous versions thereof.

7. COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS

tryfetch provides the Content on our Website. Content currently or anticipated to be displayed on our Website is provided by tryfetch, its affiliates and/or subsidiaries, or any other third party owners of such Content, and includes but is not limited to copyrighted material. All such proprietary works, and the compilation of the proprietary works, are copyright of tryfetch, its affiliates or subsidiaries, or any other third party owner of such rights (“the Owners”), and are protected by local and/or international copyright laws, as the case may be. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of the Content or any component thereof will constitute an infringement of such copyright and other intellectual property rights.

The trademarks, names, logos and service marks (collectively “Trademarks”) displayed on our Website are the registered and/or unregistered Trademarks of tryfetch, its affiliates and/or subsidiaries and/or any other third party owner (“the Owners”), as the case may be. Nothing contained on our Website should be construed as granting any license or right to use any Trademark without the prior written permission of the relevant Owner thereof.  Except as specified in these Terms and Conditions, you are not granted a license or any other right to copyright in respect of the Content, nor to use the Trademarks and/or any other intellectual property rights owned by the Owners which may be accessible via our Website, and all such rights are reserved and retained by tryfetch and/or the relevant Owners, as the case may be.

You acknowledge that you have no right, title or interest in or to the Content, the Trademarks and/or any other intellectual property rights owned by the Owners.

8. LIMITED LICENSE GRANTED TO USERS

Without limiting the generality of the above section, you are authorised to view the Content and tryfetch grants to you a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial use and information purposes only.

Save as contemplated by these Terms and Conditions, our Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of tryfetch.

The license does not allow you to collect or “scrape” information from our Website, and does not allow any derivative use of this Website or the Content for the benefit of another merchant and/or retailer.

You may not frame nor use framing technologies to enclose our Website or the Content nor any part thereof without the express written consent of tryfetch.

You are restricted to use our Website and Content only for lawful purposes and you warrant that you shall not use our Website: 1) to transmit or post material which is in violation of any law or regulation, which is obscene, threatening, racist, menacing, offensive, defamatory, in breach of any duty of confidence, in breach of any intellectual property rights, or otherwise objectionable or unlawful; and 2) other than for personal and non-commercial use, storage on a computer, or printing and/or copies of extracts from our Website, which shall include “mirroring” or cache-ing any of the Content of Website on a server, or copying, adapting, modifying and/or reusing the text or graphics obtained from our Website, without the prior written permission of tryfetch.

tryfetch does not offer its services to minors. If you are under the age of 18, tryfetch will not provide you with any services as advertised on our Website.

tryfetch, its affiliates and/or subsidiaries reserve the right to refuse service and to remove or edit Content at their sole discretion.

Any unauthorised use terminates this license.

9. ACCEPTABLE USAGE OF ANY USER FORUM

Access to any User-generated information sharing pages  that may appear on our Website from time to time, shall be granted at the sole and absolute discretion of tryfetch and access may be suspended or revoked at any time without reason or notice. No person who has been granted access to any such pages may re-publish the content contained thereon in any other medium without the express written consent of tryfetch. Any person who wishes to have access to such pages assumes all risks associated therewith. No person may publish any content on any tryfetch forum or information sharing page that propagates racist, sexist, homophobic or xenophobic views, that constitutes hate speech or incitement to violence or that is designed or likely to provoke a sense of discomfort or fear in the reader.  tryfetch retains unfettered editorial rights over all content published on its Website and reserves the absolute right to delete, edit or block any User-generated content as it sees fit.

10. PERMISSION FOR HYPERLINKS, DEEP LINKING, CRAWLERS & METATAGS

No User may establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise (collectively referred to as “Linking”), to our Website or any subsidiary pages thereof before receiving tryfetch’ prior written approval, which may be withheld or granted subject to the conditions tryfetch may specify from time to time.

Any third party site may link to our Website provided that such a link is directed at the home page only, unless with our prior written consent.  We may provide links to other websites, but the inclusion of any link does not imply our endorsement of such sites, nor the endorsement of any products and/or services advertised on such sites and such links are for convenience only.

tryfetch shall not be held responsible or liable, directly or indirectly, in any way for the contents, use, or inability to use or access any linked websites or any advertisement displayed on our Website.

It is expressly prohibited for any person, business, entity, or website to frame any page on our Website, including the home page, in any way whatsoever, without the prior written approval of tryfetch.  An application for Linking must be submitted to us in writing. Once received tryfetch will do its best to respond and enter into further discussions with you. If you do not receive a written response from tryfetch within five business days, you should consider the request as having been rejected.

A breach of this provision entitles tryfetch to take legal action without prior notice to you and you agree to reimburse tryfetch with the costs associated with such legal action.

Hyperlinks:

Notwithstanding the fact that hyperlinks may exist in these Terms and Conditions (and the Privacy Policy) to facilitate access to notices, policies and legislation that are incorporated into the Terms and Conditions and/or Privacy Policy, you agree that in those instances, where some or all of the hyperlinks malfunction or are not operational, such occurrence shall not affect the validity or enforceability of these Terms and Conditions Privacy and/or the Privacy Policy.  You undertake, at your own convenience and discretion, to review and acquaint yourself with necessary documents.

External Links:

External links may be provided for your convenience, but the functioning of these links are beyond the control of tryfetch and no representation is made as to the accuracy or reliability of any content accessed via such links. Use or reliance on any external links or content accessed via such links provided is at your own risk.  When visiting external links you must refer to that external website’s terms and conditions of use.  No hypertext links shall be created from any website controlled by you or otherwise to our Website without the express prior written permission of tryfetch.

Crawlers and Spider Searching Technology:

Apart from bona fide (or “good faith”) search engine operators and use of any search facility provided on our Website, you may not use or attempt to use any technology or applications (including web crawlers, robots or web spiders) to search, collect or copy Content from our Website for any purpose whatsoever, without the prior written consent of tryfetch.  The use of non-malicious search technology, such as ‘web-crawlers’ or ‘web-spiders’ to search and gain information from our Website is not permitted if such technology will result in slowing down our Website’s server or if it will result in copyright infringement of any of the Content available on our Website. Data and information may only be used as provided for in these Terms and Conditions, as read with the Privacy Policy.   No permission is given or should be implied to use information on our Website for the purpose of communicating unsolicited marketing communications. E-mail addresses, names, contact telephone numbers and fax numbers published on our Website may not be incorporated into any database used for electronic marketing or similar purposes.

11. SOFTWARE ACCESS

Software, if any, made available for access or download on or via our Website may be governed by license conditions that establish a legal relationship with the licensor. You indemnify tryfetch against any breach of these license conditions. tryfetch gives no warranty and makes no representation, whether express or implied, as to the quality or fitness for purpose of the use of such software.

No warranty, whether express or implied, is given that any pages, files, downloads or applications available via our Website are free of viruses, Trojans, bombs, time-locks, spyware, malware or any other data or code which has the ability to corrupt or affect the operation of your computer, database, network or other information system.

12. BROWSER COMPATIBILITY

tryfetch retains an absolute and unfettered discretion to make this Website accessible or legible in particular web browsers only and, without limiting our discretion in any way, tryfetch does not guarantee accessibility or legibility on any particular mobile phone or tablet browsers.

13. NOTIFICATIONS & ALERTS

You understand and agree that if at any time we endeavour to provide you with any notifications or alerts, such notifications or alerts may be delayed or prevented by a variety of factors.  tryfetch neither guarantees the delivery nor the accuracy of the content of any notification or alert. You also agree that tryfetch shall not be liable for any delays, failure to deliver, or misdirected delivery of any notification or alert, for any errors contained therein or for any actions taken or not taken by you or any third party in reliance on a notification or alert.  If we ever request your contact details for any purpose, it is your sole responsibility to ensure that your contact details are kept updated for the purposes of receiving any notifications or alerts and that no other person has access to communications that we may send to you using the contact details that you provide us with.

14. TERMINATION, SUSPENSION & LIMITATION

tryfetch reserves the right to, at any time:

modify, suspend or discontinue our Website, whether temporarily or permanently, without notice;
impose limits or conditions on certain services, features or functions; and
restrict access to parts of or all of the services on our Website.
DISCLAIMER & LIMITATION OF LIABILITY

Although tryfetch has taken reasonable care to ensure that the Content on our Website is accurate, our Website is provided on an “as is” basis. Use of our Website is entirely at your own risk. You assume full responsibility for any loss or damage resulting from your use of our Website or your reliance on any of the Content or part/s thereof.

tryfetch MAKES NO WARRANTY OR REPRESENTATION AS TO THE AVAILABILITY, ACCURACY OR COMPLETENESS OF THE CONTENT. NONE OF tryfetch NOR ITS AFFILIATES AND/OR SUBSIDIARIES SHALL BE HELD LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES OF WHATSOEVER NATURE SUFFERED OR INCURRED BY YOU OR ANY OTHER THIRD PARTY THAT MAY ARISE DUE TO THE USE OF OUR WEBSITE, OR INABILITY TO ACCESS OR USE THE CONTENT OR OUR WEBSITE OR ANY FUNCTIONALITY THEREOF, OR OF ANY LINKED WEBSITE, EVEN IF tryfetch IS EXPRESSLY ADVISED THEREOF.

WITHOUT DEROGATING FROM THE GENERALITY OF THE ABOVE, tryfetch WILL NOT BE LIABLE FOR:

ANY INTERRUPTION, MALFUNCTION, DOWNTIME OR OTHER FAILURE IN RESPECT OF OUR WEBSITE OR RELATED DATABASE, SYSTEM OR NETWORK, FOR WHATEVER REASON;
ANY LOSS OR DAMAGE IN RESPECT OF CUSTOMER DATA OR OTHER DATA, CAUSED DIRECTLY OR INDIRECTLY AS A RESULT OF ANY MALFUNCTION OF OUR WEBSITE OR RELATED DATABASE, SYSTEM OR NETWORK, POWER FAILURES, UNLAWFUL ACCESS TO OR THEFT OF DATA, COMPUTER VIRUSES OR DESTRUCTIVE CODE ON OUR WEBSITE OR RELATED DATABASE, SYSTEM OR NETWORK, PROGRAMMING DEFECTS OR NEGLIGENCE; OR
ANY EVENT OVER WHICH tryfetch HAS NO DIRECT CONTROL.

tryfetch MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE EFFECTIVENESS OF ANY WEBSITE INFORMATION SECURITY OR ENCRYPTION FACILITIES OR OUR WEBSITE’S SUITABILITY FOR ANY PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE FUNCTIONS PROVIDED BY OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT OUR WEBSITE OR THE SERVER WHICH MAKES IT AVAILABLE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

It is your responsibility to ensure that your computers and information systems are adequately protected against computer viruses, spyware, Trojan horses and other forms of malicious software or code.  tryfetch will not be liable for any damages, losses or harm, including but not limited to direct, indirect, consequential loss or loss of profits that you or anyone else may sustain as a result of using our Website.

WITHOUT DETRACTING FROM OR IN ANY WAY NEGATING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS, YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL OUR ENTIRE AGGREGATE LIABILITY TO YOU FOR ANY LOSS OR HARM SUFFERED BY YOU AS A RESULT OF THE USE OF OUR WEBSITE EXCEED THE SUM OF R100.00 (ONE HUNDRED RAND).

15. INDEMNITY

The User unconditionally and irrevocably indemnifies and holds tryfetch harmless against all and any loss, liability, actions, lawsuits, proceedings, costs, demands and damages of all and every kind (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of our Website, the use of our Website, the Content available on our Website or any other matter, directly or indirectly related to the User’s use of our Website.

16. ELECTRONIC COMMUNICATIONS

Where you choose to communicate with us by means of any communication channel accessible via our Website, including email, form submission, IP telephony or instant messaging, you agree, subject to the provisions of any applicable law, to our right to monitor, intercept, block, filter, read, store and delete all such communications as we see fit or as required or permitted by any law.

We do not recommend that sensitive or confidential information be submitted to us via unencrypted channels and we do not warrant that all information communicated to or from us via our Website or online channels shall be encrypted and free from risk of interception.

17. CHOICE OF LAW

This Website is controlled, operated and administered by tryfetch from its offices as set out below within the Republic of South Africa. tryfetch makes no representation that the Content is appropriate or available for use in any other locations or countries. Access to our Website from territories or countries where the Content is illegal, is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions (and the Privacy Policy) shall be governed by the laws of the Republic of South Africa and the User consents to the jurisdiction of the Western Cape High Court, Cape Town, in the event of any dispute.

18. PROSECUTION AND INDEMNITY FOR BREACH

tryfetch reserves its right to take all appropriate actions against any person breaching these Terms and Conditions.  Furthermore, we will pursue both criminal prosecution of and civil compensation by any person that delivers or attempts to deliver any destructive code to this Website or attempts to gain unauthorized access to any page on this Website.

You agree to indemnify and hold tryfetch harmless against any and all liabilities, including legal costs that it may sustain as a result of your breach of any of these Terms and Conditions or any negligent act or omission by you.

19. GENERAL

The headings of the clauses in these Terms and Conditions are provided for convenience and ease of reference only and will not be used to interpret, modify or amplify the Terms and Conditions.

The Terms and Conditions are severable, in that if any provision is determined to be illegal or unenforceable by any court or other forum of competent jurisdiction, then such provision shall be deemed to have been deleted without affecting any remaining provisions.

tryfetch’ failure or delay to exercise any particular right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision, whether express or implied, nor will it affect the validity of any part these Terms and Conditions or prejudice tryfetch’ right to take subsequent action against the User, unless acknowledged and agreed to by tryfetch in writing.

tryfetch shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these Terms and Conditions (and the Privacy Policy) without prior notification to you and without your consent.

Should tryfetch be prevented from fulfilling any of its obligations to you as a result of any event of force majeure, then those obligations shall be deemed to have been suspended to the extent that and for as long as tryfetch is so prevented from fulfilling them and your corresponding obligations shall be suspended to the corresponding extent.  In the event that the relevant force majeure continues for more than fourteen days after it has first occurred then tryfetch shall be entitled (but not obliged) to terminate all of its rights and obligations in terms of or arising out of these Terms and Conditions by giving notice to the User.  An “event of force majeure” shall mean any event or circumstance which is not within the reasonable control of tryfetch including, without limitation, any act of God, strike, theft, riots, explosion, insurrection or other similar disorder, war (whether declared or not) or military operations, the downtime of any external telecommunications line, power failure, international restrictions, any requirement of any international authority, any requirement of any government or other competent local authority, any court order, export control or shortage of transport facilities.

20. STATUTORY DISCLOSURES IN TERMS OF SECTIONS 43 & 44 OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT

Full Name, Status and Registration Number: tryfetch (Pty) Ltd 2003/001353/07

Physical and Registered Address and Telephone Number: 9 Krige Street, Stellenbosch, +27 086 11 66639

Email Address: [email protected]

Membership of Industry Bodies and Codes of Conduct:

Office Bearers: Joe Wunderlich (Managing Director); Sebastian Domagala (Head of Technology).

Any specific terms and conditions relating to individual products or services will either be available on this Website or will be set out in the pre-agreement proposals, statements or quotations.

To the extent the section 44 of the ECT Act is applicable, you are entitled to exercise the cooling off rights set out in that section.

21. WHOLE AGREEMENT

The current version of these Terms and Conditions, as varied by tryfetch from time to time and including all documents incorporated by reference (or via hyperlink), constitute the entire and sole agreement between tryfetch and the User with regard to the use of the Content and this Website.

These Terms and Conditions were last revised on 22 June 2015.

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